contact center

Carenet, a Stericycle Company (NasdaqGS: SRCL), the health communications division of Stericycle, Inc. focused on global contact center solutions and clinical trials recruitment and retention for the pharmaceutical, biopharmaceutical, medical device, CRO and food & beverage industries, today announced its attendance at the Drug Information Association’s 49th Annual Meeting (#DIA2013), Advancing Therapeutic Innovation and Regulatory Science, which will be heldRead more

Advancing medical research through contact center expertise and innovation Carenet, a Stericycle division, reports a surge in patient recruitment for clinical studies related to oncology and cardiovascular health. This enhances consistently strong performance in patient recruitment, retention and compliance in a wide range of therapeutic areas. An industry leader in contact center and communications solutions for the pharmaceutical, biopharmaceutical,Read more

Medical Experts Enhance the Online Identity of Your Product Your customers are talking about you online. You want to be fluent in the conversation. Carenet has developed an outsourcing online management service targeted to the pharmaceutical, food and beverage industries.  The service includes both an online audit and ongoing reputation monitoring by health professionals trained inRead more

A new website for The President’s Food Safety Working Group will serve as a hub for citizens and stakeholders to stay informed and provide input on national food safety. On March 14, 2009, President Barack Obama announced the creation of the Food Safety Working Group, chaired by the Secretaries of the Department of Health and Human Services and the DepartmentRead more

Carenet Leads Social Media Panel Today at SOCAP International Symposium: Social Media is Here to Stay so Companies Need to Prepare to Engage Consumers Online April 21, 2009 (Chicago) —What if the US peanut industry – and the hordes of products and companies impacted by the recent recall — had used the power of the social media to bothRead more

Carenet has been awarded the 2008 “Top Outsourcer Award” by ContactCenterWorld.com, a leading global support organization for the contact center industry. Carenet was named top blended contact center outsourcer in the small-size category. Criteria for the award includes handling inbound and outbound calls and percentage of growth in seats and sales revenue.